100% Handmade from the Netherlands

10.000+ satisfied customers

Refund policy

Return Policy

We offer a 14-day return window, which means you have 14 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must be:

  • In the same condition as when you received it

  • Unworn or unused, with tags

  • In its original packaging

  • Accompanied by the receipt or proof of purchase

To start a return, please contact us at:
📧 info@seventiessaxstraps.com

Returns must be sent to the return address provided by us after your request has been approved.
Important: Items sent back without prior authorization will not be accepted.

Return Address

Once your return has been approved, please send the item to:
Seventies Sax Straps
Wernerlaan 36
1213 AV Hilversum
The Netherlands

For any questions regarding returns, feel free to reach out to us via the email address above.

Damages and Issues

Please inspect your order upon delivery. If the item is defective, damaged, or you received the wrong item, contact us immediately so we can evaluate and resolve the issue.

Exceptions / Non-Returnable Items

Unfortunately, we cannot accept returns on:

  • Sale items

  • Gift cards

Exchanges

The fastest way to ensure you get what you want is to return the item you have and, once your return is accepted, make a separate purchase for the new item.

EU 14-Day Cooling-Off Period

Notwithstanding the above, if your order is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.
As with other returns, the item must be:

  • In the same condition as received

  • Unworn and unused, with tags

  • In the original packaging

  • Accompanied by the receipt or proof of purchase

Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund is approved.
If approved, you’ll be automatically refunded on your original payment method within 10 business days.

Please remember:

  • It can take time for your bank or credit card provider to process and post the refund.

  • If more than 15 business days have passed since your refund was approved, please contact us at:
    📧 info@seventiessaxstraps.com